Last updated August 2017

What some of our clients have said about our courses & service over the years… (updated August 2017)

‘Thanks very much for the course I really appreciate it. The course was very thorough and I enjoyed the blended learning it was both time efficient, productive and professional. All the best.’ – Gavin (2017)

‘Thank you so much for hosting the First Aid course yesterday. We had a very interesting day, more so than we anticipated, and learned far more than we ever thought we could – especially me! We all commented on how well organised the event was, and how smoothly everything proceeded all day even down to lunch. I will defiantly recommend your services to anyone that asks.’ – Karen (2017)

‘Good afternoon. Thank you, to you and your team for the efficient and timeous manner in which the online account registration and relevant information had been done and supplied. I’m looking forward to the online version of the course and are
confident that it will go smoothly.’ – Jana (2017)

‘Hi. I would just like to compliment Carolina. I only inquired yesterday and have already registered with the course up and running. She was SO helpful and answered all my questions. I know exactly what is required and feel so excited to get going with my course. Such efficiency and professionalism. Thank you’ – Kerri (2017)

‘Hi The Boss. Just want to send you an email on the excellent service from Carolina. She always responded very quickly and helped and guided me in all I requested. I sent 2 nannies on the full CPR and First Aid Course in Saturday. I felt it was better to have the full day allowing them to ask questions and practice as much as they needed. I feel the day Course is better for nannies. Thank you for offering it’s most combine the course and it’s too much information in too short a time. With saying that, they 2 loved the course and have come to work empowered and confident. Thank you again for excellent service. I will recommend this course to others.’ – Dominique (2017)

‘Dear Sir/Madam. I would just like to compliment your on Carolina. She is most pleasant and does her level best to accommodate one. She is a credit to your company. Kind regards’ – Megan (2017)

‘I want to thank you so much for everything you did for me yesterday, I really appreciated. I also, would like to thank you and your team for a course that was well presented and very informative. I will definitely recommend your company to fellow students. Thank you.’ – Cazandra (2017)

‘Dear Sir/Madam, Please accept my gratitude and appreciation for the wonderful way in which your employee by name, Ms Carolina has been of great assistance to us in training our Medical Missionary Workers, they been of great benefit to the Communities in which they operate. You have a wonderful, professional and committed person in your business. Thanks for always being ready to support our work in this way.’ – N (2017)

‘Thanks you guys are really great’ – Julie (2017)

‘Many Thanks for looking after my daughter, during her Level 1 & 2 training this week. She thoroughly enjoyed the time with you guys and learnt a lot. She is looking forwards to getting involved with her First Aid at school. BYW the lunches were a hit.
I will recommend your training to others, well done great job. We will probably look at level 3 later this year or early next year. Good luck with your business.’ – Graham (2017)

‘Mitch attended the basic & CPR course on 25th March. I just wanted to compliment you on your efficient course, the admin side was so efficient and Mitch enjoyed and gained so much from the course. I have more coaches who may wish to attend the same course a little later in the year, so I will be in touch.’ – Jane (2017)

‘Morning. I felt it necessary to send this mail to you and ‘The Boss’ on the course held on Saturday. I have done a couple of Level 1 and Level 2 courses at work and have never had such an informative, professional course as yours. I have never felt confident enough to even attempt CPR, however, after your course I know that I will be able to help someone and my husband feels the same. A very big thank to you for sharing your knowledge and explaining things we might encounter when actually performing CPR on a human being. I am going to forward Pulse Point’s details to our Safety Manager at work as I feel that the training your give is far superior to any company we have dealt with. Have a wonderful week. Kind regards’ – Belinda and Nigel (2017)

‘Hi there. I just feel like I had to send a email saying how pleased and grateful I was for the service I received from Carolina. I needed to redo my level 2 urgently and her quick and orderly responses were ever so helpful. Thanks for assisting me so quickly! No other place I tried as nearly as efficient. I’ll be recommending you to my colleagues. Thank you so much Pulse Point. Kind regards’ – Christina (2017)

‘Dear Carolina and David, From myself, my colleague’s Benita, Marlie and Krystal we would like to say a VERY BIG THANK YOU to you both for your professionalism, passion, friendliness as well as a bit of comic relief (knowing it was Saturday and no1 wants to be on course on saturday) at our Level 1&2 CPR and first aid course. It was so nice to be involved in more practical settings than just theory- everyone can read but being in a situation and knowing wha/how/whent to respond and what to do really helps- so if we do get into a situation like this in future we will know how to respond- we will def put your company’s name forward if anyone els needs to use you for CPD points etc as well as use your company again when we need to complete our course again in 3 years time 🙂 THANK YOU for your passion, commitment and time.’ – Michelle (2017)

‘To whom it may concern. I have been in contact with David with regards to the short courses and I would like to compliment the way he goes out of his way to help me get the recourses that I need. Kind regards’ – Gabriel (2017)

‘ To whom it may concern. May I please place on record the fantastic service and attention to detail I received from Carolina from your offices. I have , during the past 15 years , been very involved in the Occupational Health and Safety field in the RSA as well as abroad. From the first time I spoke to Carolina on the telephone , it was an immense pleasure doing business with your Company. Especially in the RSA the service levels from service providers in this field are at the best of times, way below par ! Not with the good lady in question each and every time she made me feel that she wanted to do business with our construction company. We will definitely support you in future. What a star !’ –
Johann (2017)

‘Morning. I just want to say thank you for the awesome course. David was a fantastic instructor. Full of life. I have to admit was the best first aid training I have ever had.’ – Brenda (2017)

‘Thank you for your prompt response!!’ – Willie (2016)

‘Thank you so much for your amazing!!!’ – Lee (2016)

‘To whom it may concern. RE: LETTER OF APPRECIATION I want to thank Carolina for her help concerning a course in first aid. I had previously dealt with another company in this regard, but they have left me stranded – not complying to our agreement. Carolina helped me in a very professional and swift way and I really want to thank her and commend her for her good service. Yours sincerely’ – Toekie (2016)

‘Thank you!! You are amazing!!’ – Gerda (2016)

‘To whom this may concern. We would like to thank your instructor for not only providing another insightful workshop but also thank him for assisting one of our students who had two seizures during the Wednesday workshop. The student has had a few of episodes throughout the year , but seems that a prolonged episode occurred during the First Aid workshop. Thankfully the instructor was there to manage the situation.’ – Rene (2016)

‘Good morning. I would like to thank you for the wonder course I had over the last 2 days. Chad was an amazing instructor and enjoyed it a loy. I have done a few first aid traingings over last years and after the Puls Point training i feel i have learnt more then ever before. But again Chad is verry good and I will def ask to have him again for,future training. I am also refuring everone to use Pulse Point. Thank you again and hope tobsee you again. Thank you, enjoy your day’ – Tharia (2016)

‘Your service has been amazing.’ – Samantha (2016)

‘Thank you so much for your fast assistance and response!’ – Lohan (2016)

‘Firstly, I would like to thank you both for two fantastically run courses. The Level 1 course was the fifth one that I have done, and the Level 2 the second one. Both were by far the most informative and well-structured courses, and gave ample opportunity for practising the various techniques and scenarios. ‘ – Sharon (2016)

‘On behalf of the team who did their first aid course last week, thank you very much to David. The team thoroughly enjoyed the way you held the course and we look forward to working with you again’ – Kimone (2016)

‘Please thank Shannon for me. She has been very helpful and efficient.’ – Julie (2016)

‘I would like to complement JP on his excellent support during my booking process.
He was patient and got back to me quickly after each question. ‘ – Lee (2016)

‘I have attended a CPR course with Caroline and level 2 First Aid course with David,both courses were excellent. Thanks also to Giovanni,for issuing certificate.’ – Anne (2016)

‘Just want to say how much I enjoyed Carolina’s refresher BLS class that I attended recently. She’s an excellent teacher and I’m glad to have done the course with her.’ – Michael (2015)

‘I did first Aid Level 1, 2 & 3 in July/August. I just would like to say thank you for the first aid course that you offered, PulsePoint has content of which is not included in other first aid courses by other companies. Things that you learn very late in the BAA course, and I was competent in those things (once again because of PulsePoint) As i mentioned to David at the end of my level 3 course, I would let him know when I am a BAA. I am now a qualified BAA Medic through ER24 thanks to PulsePoint.’ – Jason (2015)

‘I would like to compliment JP for the prompt response with and his handling of my enquiry regarding doing Level 1-3 again. I look very much forward to the course.’ – Sean (2015)

‘Please make David your employee of the month. He was very helpful and replied very promptly.’ – Angie (2015)

‘I am quite pleased with the staff at Pulse Point. I phone regarding the First Aid Level 1 course for my daughter and was quickly assisted by David. I am happy with the excellent service that he provided me. I would recommend anyone who is interested in First Aid to Pulse Point due to David’s friendliness. I could hear and understood every one he spoke. Well done David.’ – Sharon (2015)

‘Thank you for yet another excellent course!!!!!! Chad was GREAT and we really enjoyed doing the course with him;) You guys are THE BEST!!!! See you soon;)’ – Zinnè (2015)

‘I would like to take this opportunity to compliment David on the excellent service I received this week. I asked for the course to be done for a bunch of boys for their LO certificate. Organising this became a monumental task as everyone agreed and then they realised it was the gaming expo at the Dome and their son wanted to be there and not doing the first aid course. The numbers changed on a daily basis and David was phenomenal. If I had not had this service I would have scrapped the whole idea and given up. I work in the Human resources field and I get to meet many different types of people. Having David represent your Company is a huge asset. This morning I met Carolina. an awesome lady and knows hope to cope with the boys. I have used Pulse Point before and wouldn’t hesitate to recommend your services to anyone.’ – Shelley (2015)

‘Good afternoon, I would like to thank for the excellent service of David and Carolina 🙂
They have been very helpful and attentive. I will take the First Aid course level 2&3 with you in Oct and because I’m coming from Poland, I required a few information about training, booking and payment method (in which I’m still being assisted in). All answers and help I received where swift, clear, helpful and polite. After this level of service I’m sure, that I will be satisfied with the training as well:) Best regards,’ – Masia (2015)

‘CAROLINA is an absolute star. She is always willing to assist with anything that I request. She is truly an amazing asset to your organisation. Stay blessed!’ – Renchia (2015)

‘I have been dealing with David at your company and I would just like to say what a friendly, efficient and helpful person he is. Thank you for the fantastic service I will definitely recommend your company to other colleagues and friends.’ – Rickie-Lee (2015)

‘Thanks very much guys! Stirling job being done by your colleagues as usual!’ – Derek (2015)

‘Ahhh! You rock! Thank you so much ‘ – Lindi (2015)

‘Thank you all for being awesome!’ – Corne (2015)

‘I would just like to thank you for the outstanding service I have received at pulsepoint. have only ever received great service and I hope to continue with the great business relationship forged. Thank you, have a wonderful day.’ – Candice (2015)

‘Once again I would like to thank you for your great service. One of the best things that ever happened to me was finding Pulse Point, as all my concerns over the First Aid/CPR are now not a problem.’ – Cecile (2015)

‘Just a note to thank you for the excellent administration and training received relating to my level 3 renewal course at Edenvale. The communications received were clear and concise and I was fully able to find the training location with ease. The training rooms were very well equipped and the refreshments more than adequate. Your instructor was superb, he went the extra mile with regard to passing on his extensive practical paramedic experience and ran the course very well, providing encouragement and coaching to the students, who were, of course ‘rusty’ and well below his standard of knowledge and experience of emergency medicine! Very well done, you are a great asset to Pulsepoint!’ – Rod (2015)

‘I hereby just want to compliment Pulse Point for the excellent service I have received up to date. Keep up the great work! So good to see that there is still a company out there that is of high service quality.’ – Yvette (2015)

‘I am writing this mail to express my great thanks for your services with the assistance of your staff. She has served me using highest standards of professionalism and maturity. She does not rush into snatching the customer/ client but she explains the benefits of the course and why it is important to deal with Pulse Point. She is filled with life skills, particularly communication and I do not hesitate to tell you that if training needs arise in our organisation I will look to Pulse Point. Thank you very much’ – Obey (2015)

‘Trust you are well. We would like to thank Pulse Point for their assistance with our staff in obtaining their first aid certificates. Our instructor was very helpful, prompt and professional. Our candidates thoroughly enjoyed their course. We look forward to contacting you again should we require further training. Once again many thanks.’ – Pam (2015)

‘We enjoyed the course so much and learned so much. Where for the first time we all felt so confident that we can really tackle a situation hands on now. Very practical course. Loved it! We have done many courses over the years and we came to a consensus that this was the best one by far. And will definitely come back to renew it. I just want to thank you for the opportunity to do this course. It was money and time well spent. Will promote the course to all the other Bio’s I come across.’ – Kitty (2015)

‘Thank you for the wonderful Level 3 course presented at your West Rand venue. Im looking forward to doing the revision in the next few weeks. You equipped us with useful and user-friendly manual and presented the practicals in a pragmatic manner. I appreciate the personal attention and informative slide show, which was presented in a relaxing environment. The practicals assisted me to become more comfortable with “strangers”, and i could (literally) kick my shoes off and apply the knowledge. Special thanks to your cleaning lady, who tirelessly worked every day to ensure the facilities were clean and kitchen stocked with relevant refreshments. Thank you for your time and effort in every way, this course is certainly the best i’ve attended….with attention to details, comfortable transfer of knowledge, and a hint of humour. Have a wonderful new year and best of luck for the way ahead.’ – Marike (2015)

‘I had an amazing session with Pulse Point on Saturday, overwhelmingly informative and ideal to use in practical situations. A job well done.’ – Kefentse (2014)

I have just attended the first aid course level 1 this week at the East Rand Venue. My experience was amazing! I loved it! It was an experience I would love to repeat it numerously, our trainer was amazing! He really put his heart and his knowledge in his teaching all of us in the two days that I was there. I really am satisfied by “Pulse Point” and their service delivery! I’m am sure to back In 3 years time bringing along a few friends to experience this wonderful and amazing service that you guys offer. He was the key! He is funny, humorous and definitely a person I would love to be taught by again.’ – Fernando (2014)

‘My daughter, Lauren, and I have recently completed First Aid Levels 1 & 2. We would like to compliment Pulse Point (and especially Stefan, Caroline and David) for the exceptional content and presentation. Both courses were run exceptionally efficiently.’ – Cheryl (2014)

‘I just wanted to give some feedback on the CPR course today as the forms did not have enough space. I was so impressed with the instructor… He changed his way of teaching and explanations when someone didn’t understand (You don’t see that often) He had a witty sense of humour which was awesome, made it so much fun for me. He explained things a few times and gave great memory pegs for us to remember the things. I have done the CPR Course a few times and this was by far the most fun I have had on a course. For once I left a course actually taking something in and feeling great that I have done it. Thanks, you made my day.’ – Megan (2014)

‘I just wanted to say a big thanks to your team in their awesome assistance with our 1st Aid level 1. I have been a swimming coach going on 12 years now, and this is the 4th time I have done this course and so far this one has been the best! The Facilitators made it interesting and the more practical aspect of the teaching made it far easier to learn and remember.’ – Drew (2014)

‘I would like to give a huge thank you for the way in which he handled our booking. He was very accommodating and flexible and it is truly great to deal with such a professional person. I would gladly recommend your company and its competent staff to my colleagues at other schools.’ – Renee (2014)

‘Thanks so much for your speedy response and for accommodating us. I wish we got this kind of swift and professional service everywhere is South Africa!’ – Ronel (2014)

‘Good Day. I would like to say that the service received so far is immaculate!! Thanks. Kind Regards’ – Lindie (2014)

‘Just a compliment you for all the speedy responses I have received from the time I booked a First Aid training for my daughter. Your quick replying to my emails and answering to my questions. You have been extremely helpful and efficient. I was pleased with the follow up emails received to date. Thanking you. Kind regards’ – Bharita (2014)

‘Thank you so much for the help and quick response! I struggled to book and get more information from other companies and now I got everything done in one day with you 🙂 Thanking you’ – Jackie (2014)

‘It was an absolute pleasure hearing the enthusiasm for the First Aid Course that two of my teachers completed with you last week! They are both eager to continue with their First Aid training, and complete all the levels! In all the years that I have had to do First Aid training, and also sending my teachers on the different courses, this is the first time that I have heard such a positive response (and I have been doing this for 40years and more!). They have nothing but praise for the manner in which the course was conducted, the willingness of the trainers, and the tempo of the course! I will definitely use Pulse Point again, and will recommend your Training Facility to all my clients.’ – Cecile (2013)

‘Pulse Point provided fantastic training to our group of friends. Highly recommend it.’ – Andrew (2013)

‘So far in getting the information and details required for the course I have had plenty of run around from other companies offering the same course I was thrilled to get such efficient and dedicated people working with details and making sure I was informed and accommodated for the week course I can only say thank you for a great team I am sure the course will be run just as professionally thank you to David and Carolina who were always pleasant and helpful to deal with thanks again.’ – Shandré (2013)

‘Hi, Just a quick note of thanks to you and your team for the great week of First Aid.

I was really impressed with the relaxed, confident and professional manner in which each course was presented, the comfortable, functional and well resourced room, and the excellent knowledge of each facilitator.

The approach made learning easy, and I’m pleased to say I have left more knowledgeable and able to act in an emergency.

I am also very appreciative that the instructors made a special effort to get me away early on Wednesday – we arrived safely at our destination before dark.

Please pass my thanks onto the instructors and please keep on your great work training people to save lives. Best regards’ – Simon (2013)

‘We would like to thank the team at Pulse Point, for the efficient manner in handling our school from start to end. The training went on well and the responses were always prompt and accurate. Have a nice day !!’ – Sebeena (2013)

‘Thank you for the brilliant and professional service that your team conducted this week! As always up and beyond expectations.’ – Richard (2013)

‘I acquired my First-Aid Level 1 certificate through Pulse Point. I was blown away by the trainers enthusiasm and excellent knowledge. They interacted with the students with such energy we could not help but enjoy ourselves. I walked away empowered and confident with the knowledge I had gained. I will be returning when I need to re-new my certificate. I would recommend Pulse Point to all.’ – Taryn (2012)

‘I acquired my Level 2 and 3 First Aid qualifications through Pulse Point Point and found them to be highly professional in the training they are providing. I will definitely be renewing my qualification with them when the regulatory expiry period has elapsed.’ – Rhodes (2012)

‘Pulse Point is a second to none training outfit in the Healthcare Training Industry. The training provided exceeded my expectations and I highly recommend them as a training provider.’ – Raymond (2011)

‘I have done several first aid and CPR course through Pulse Point and I must say what is immediately obvious is their enthusiasm and passion for saving lives as well as educating individuals in first aid! The professionalism and level of expertise of the facilitators makes for fun, interesting and well presented course material. The creativity in using several channels of learning, mixing up practicals with videos and theory learning always one not only to apply their knowledge but to have fun with it at the same time! I highly recommend Pulse Point, the highly knowledgeable instructors will help you to feel confident to leave at the end of the course ready and prepared for any situation!’ – Richard (2007 & 2011)

‘I recently attended one of the Basic Life Support courses for Health Care providers that the facilitator facilitates and was impressed by the quality of his course, the pleasant manner in which he engages with participants and wish to recommend his work at Pulse Point’ – Carita (2011)

‘Our instructor conducted a 3 day, level 1 and 2 first aid training course for some of our employees. He was very knowledgeable and made the course interesting and easy to understand for those with no first aid experience. A first aid course like his is a must for everybody.’ – Mark (2011)

‘I have to say that I attended a first air training course with Pulse Point, and I have to say it was a professional and enjoyable course. I recomment Pulse Point over any other company to who ever needs to be trained. Well done to you and your Team’ – Shane (2011)

‘the team at Pulse Point provide exceptional first aid training for company Health & Safety representatives. The training was interesting and informative as well as accredited. The team and I enjoyed every minute and we will be using pulse point in the future.’ – Jerusha (2011)

‘Charmaine and I are Emergency Services Chaplains and are therefore often at accident scenes where a sound working knowledge of First Aid is necessary. We were privileged to take First Aid Classes level 1, 2 & 3 at Pulse Point. I was very impressed with the professionalism thorough understanding of the subject and great depth of practical experience which was evident through the tips and practical guidance that we received. The quality of the teaching was exceptional. A serious but fun approach ensured that while we were learning we enjoyed each minute of the lessons. Their ability to keep the class going and yet take time to ensure that everyone understood the material was impressive. Their prices were great value for money and I definitely recommend their services to anyone who wants to learn First Aid at any level. Be this for business, medical, school or home use.’ – Charles (2010)

‘Pulse point offered an affordable yet Extremely professional and well detailed course in First aid, that I attended about 2 months ago! all employees at Pulse point are committed and very knowledgeable on various subjects of emergency management and health and disease. It was a great experience and highly recommended!’ – Joy (2010)

‘Our company, Feedem Pitseng (Pty) Ltd, recently contracted Pulse Point to train 40 of our employees on a First Aid level 1 course. The course was professionally presented and well-received by the trainees. The course is value for money and offers more than the minimum requirements stipulated by the Department of Labour.’ – Johan (2010)

Excellent’, ‘Enjoyed the course allot’ – Swaziland ministry of Health. (2010)

‘Your staff are fantastic’ – Match event services (pty). (2010)

‘Excellent’ – Brescia House School. (2010)

‘Enjoyable course’ – B & W Instrumentation and Electrical Ltd. (2010)

‘The Service Delivery shown by your company is exceptional and an inspiration to others’, ‘I would like to recommend this team as educators and presenters of an excellent medical course. Another team would have to be superhuman to improve on the course that was presented. This sentiment is shared by all that attended the course from this office.’ – National Prosecuting Authority (2010)

‘Thank you for excellent training received.’ – Banani Construction (2009)

‘Pulse Point provided excellent service throughout the process of making a booking and confirming the date and venue. The learners who were of different ages and educational backgrounds all reported very positively on their experience, and felt that they had learnt much; while the course was an enjoyable experience.’ – Cultural Encounters (2008)